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  • sales@htxintl.com
FAQ

Frequently Asked Questions

We have a history of delivering superior service by understanding and fulfilling the needs of our clients, making their satisfaction our standard. Please review our FAQ and let us know if there's anything else we can help you with.

HTX International offers two policies to cover your vehicle, “Full Coverage” and “Total Loss.” Our “Total Loss” policy replaces the total value of your vehicle. Our “Full Coverage” policy also replaces the total value of your vehicle while additionally covering excess shipping costs, as well as dents and scratches.

Maritime Law requires steamship companies to limited liability of a maximum of $500 per vehicle.

Simply supply the required commercial invoices and sign export instructions, and HTX will issue all export forms and work to get the final approval of your cargo.

HTX International is committed to providing you with all the necessary information and charges you may be deal with. Ultimately importation and destination charges are the responsibility of the receiver.

Yes, you may be subject to import duties and taxes. As each country has different laws, we urge you to contact the embassy of your destination country to clarify the matter. Please speak with one of our shipping agents for more information.

Yes, HTX International has agents available to help clear your shipment in most locations around the world.

We recommend making arrangements for your shipment around two weeks in advance for cross country shipments, and three to four weeks for overseas shipments. If you have time constraints that require a quicker shipment, please contact one of our shipping agents to discuss your options.

Typical pick-up time is within two to three days of the requested pick-up date, however we provide special pick-up arrangements to meet your schedule.

Document Downloads

SED
Form

Shipper’s export declaration form.
Download

Authorization Form

Credit card authorization form.
Download

Terms & Conditions

Read our terms & conditions of service.
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Get in Touch with HTX International

Ready to start your international move or vehicle shipment? Contact us today for a free consultation and quote.